Referrals

At the Cancer Rehabilitation Foundation (PINC & STEEL), we have a nationwide network of experienced Cancer Rehab Physiotherapists ready to support your patients. Our simplified referral process ensures they’re connected quickly with the right care — making it easy for both healthcare professionals and patients to access the support they need.

When to Refer

Anyone with any cancer type, at any stage, can be referred and will be connected with a certified cancer rehabilitation physiotherapist - without long wait times. 

A medical referral plays a vital role in ensuring access to care does not depend on a person’s ability to advocate for themselves.

Patients experiencing issues affecting their physical function, wellbeing, or quality of life can benefit from our support, including the following:

Physical Concerns:

  • Fatigue, weakness, reduced mobility, muscle/joint pain
  • Stiffness, tingling in hands/feet, scar discomfort, swelling in limbs

Functional Challenges:

  • Difficulty exercising, managing treatment side effects
  • Balance issues, risk of falls, lymphoedema

Daily Life Impact:

  • Trouble resuming day-to-day tasks or activities they enjoy
  • Seeking personalised physical activity guidance

Other Issues:

  • Shortness of breath, bladder or bowel dysfunction, difficulty with self-care

 

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How to Refer

Referring is easy:

  • Use our online referral portal
  • Include the main reason for referral and any specific concerns
  • Our Patient Navigator will connect the referral to the nearest certified provider

Access Pathways

Pathway 1: Rehab Access - Universal service pathway:

  • Connect patients directly with certified cancer rehabilitation physiotherapists nationwide. Available to anyone with cancer who can self-fund or has insurance, providing fast access to expert support with no long wait times.

Pathway 2: Foundation Financial Assistance - Targeted charitable support:

Targeted support to help cover the cost of care for those who need it most. Financial Assistance is not automatic and is subject to referral and eligibility criteria.

 

Financial Assistance

To be eligible for Foundation Financial Aid for individual sessions, patients must meet all of the following:

1. Diagnosis 

  • Confirmed malignant cancer diagnosis within the past 3 years

2. Receiving or has received one of the following:

  • Chemotherapy
  • Immunotherapy
  • Radiation therapy
  • Major cancer surgery

 

3. At risk of functional decline, such as:

  • Deconditioning or reduced strength
  • Cancer-related fatigue
  • Peripheral neuropathy
  • Reduced ability to work or live independently
  • Loss of continence

4. Access

  • No access to publicly funded rehabilitation services

5. Referral requirement

Referral must be submitted by a medical professional using the Foundations online referral form. 

 

What is Not Funded

To ensure sustainability and avoid duplication of public services, funding does not support:

  • Lymphoedema management as a primary service
  • Complex urinary or faecal incontinence as a primary condition

What Happens Next?


Every patient starts with an initial assessment – during this session, an Oncology Physiotherapist will:

Assess the patient’s needs, goals, and treatment impact
Create a personalised self-management plan
Recommend the most appropriate rehabilitation pathway
If additional support is needed, the physio can apply for further funded sessions on the patient’s behalf. Our small group rehabilitation programmes are also fully funded.

Service Locations

PINC & STEEL services are available nationwide — from Northland to Southland — through our network of certified Cancer Rehab Physiotherapists.

Meet our Physio Team

For patients in rural or remote areas, or those facing travel challenges, we also offer online sessions to ensure access to support no matter where they live.

Timing of Rehabilitation

Our services can support patients during or after treatment. Many benefit from starting rehab while still undergoing chemotherapy, radiation, immunotherapy or hormone therapy to manage:

  • Range of motion
  • Fatigue
  • Strength loss
  • Side effects
  • Post-treatment, we help patients restore function and return to life roles.

Specialised Support: Pelvic Health & Lymphoedema

Many of our certified PINC & STEEL Cancer Rehab Physios have additional qualifications in pelvic health or lymphoedema management. If this support is requested in a referral, our Patient Navigator will ensure the patient is connected with the most appropriate physiotherapist in their region.  Funding for Lymphoedema Management is not provided.

Group Programmes & Schedules

Schedules vary by provider and location. After referral, our Patient Navigator will guide the patient to local and/or online options that best suit their needs.
All group classes are fully funded.

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Request a Brochure for Your Clinic

You can request a clinic brochure by emailing: info@pincandsteel.com

Learn More About Cancer Rehab and Exercise Oncology Research

Explore the evidence behind our programmes and outcomes here:
PINC & STEEL Research

Interested in Becoming a PINC & STEEL Provider?

If you're a physiotherapist interested in delivering cancer rehabilitation, we’d love to hear from you. Our PINC & STEEL International Education Academy provides specialist training and support to help you confidently deliver evidence-based rehabilitation across all tumour streams.

Learn more and apply through the PINC & STEEL Academy.